Orders for within Australia - $20
NOTES-Samuel Mark Clyma bags purchased online are made to order, please allow 7-14 working days before dispatch.
If you wish to return for exchange or refund any Samuel Mark Clyma product, an application must be made within 14 days from the date of delivery.
If you would like to make an application for an exchange or refund, please contact before the end of the 14th day after date of delivery.
Returned items must be in original, unused condition and must be accompanied by proof of purchase, all original packaging, tags and accompanying accessories.
The cost of returning an item is at the buyer’s expense, unless the product is faulty, in which case the cost of return, under the New Zealand Consumer Guarantees Act, will be the responsibility of Samuel Mark Clyma.
Items returned are the responsibility of the buyer until they reach Samuel Mark Clyma.
It is expected that all returned items are shipped with tracking, Samuel Mark Clyma does not accept liability for returned items lost in transit.
Items purchased on sale are not eligible for an exchange or refund
To exchange a purchased Samuel Mark Clyma product, please follow all instructions outlined in our returns policy above.
Exchanges are subject to stock availability.
To receive a refund for a purchased Samuel Mark Clyma product, please follow all instructions outlined in our returns policy above.
Refunds will be processed within 5 working days following the receipt of returned item.
Refund will be for original amount paid, excluding initial and return shipping costs.
Refund will be credited to the original credit card or PayPal account used at time of purchase.
Your privacy is important to us, which is why at Samuel Mark Clyma we are dedicated to keeping your information secure and only collecting the information that we need.
The types of information that we may retain include; name, contact details, address and payment method details when purchasing from our online store.
Information is collected when signing up to our mailing lists and purchasing products from our online store. We also collect data and analytics relating to customer use of our website.